How
much will my shipping charges be?
• WalletShoppe.com offers FREE ground shipping within the Continental
United States on all orders exceeding $100.• Standard Ground shipping on orders less than $100 is $6.95.
• Expedited Shipping is Available for an additional charge. This charge
is determined by the size and weight of the item being shipped.
• All in-stock orders will be shipped within 2 business days from the
time of order. In many cases an order will be shipped out the same business
day. Please note that engraved items can take an additional 2-5 days to process.
• Please note that orders for Alaska and Hawaii must be shipped via 2-Day Service. Also, some international orders can take an additional 3-4 business days to process.
How do
I track my order?
In order to track your order please send us the following info and
we will email you the tracking information as soon as it is available:
What if
I need to return my order?
You may return an item in its original condition for a refund within
30 days of receiving. You may return merchandise for store credit for up to
60 days. Shipping charges can only be refunded if the return is due to our error. All sales on clearance items are final.
Please contact us via email at info@walletshoppe.com and a customer service representative will assign a return number for you. All returns must be accompanied by this return number as well as the packing slip within the original delivery. After a return has been received, it will take 1-2 weeks to process.
If using a credit card, refunds will be credited to your account. If paying
by check or money order, a refund check will be mailed to you. We suggest using
UPS or insured Parcel Post for your protection. Please note that we are
not able to accept returns on any engraved items.
What
if you don't have all of the items in stock?
If an item you ordered is out of stock, it will be back-ordered
automatically (domestic orders only). For international orders,
we will E-mail you of the missing items to confirm the balance of
your order.
Have questions
we didn't answer?
If you have additional questions, please E-mail us at
info@walletshoppe.com. Also, we want
to hear your thoughts and suggestions on how we can make our site more helpful
for you. Please write your thoughts in our Feedback
Form so that we can make any helpful improvements.
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